Terms and Conditions

TERMS OF USE OF VENOMBASE AND ITS PREMISES

Agreement

To use Venombase and it's premises you must be over the age of 18 years or have Parent or Guardian permission. Parents or Guardians must make staff aware if under 18's are present and must fill out a Contact Card upon arrival on their first visit. Any visitors present with yourself must sign in using our

Visitors Book. Visitors may not under any circumstances use equipment owned by Venombase without prior permission, should they do so without permission, then the person who made the booking will be fully responsible for their actions. You must clear any equipment away 10 minutes prior to when a session is due to end and leave our rooms clean and tidy or further charges will apply. Equipment you require must be

pre-booked or it may not be made available on the date(s) of your booking(s). Any vehicles parked in the car park or any neighbouring streets are left at your own risk and Venombase will not accept any responsibility for fire, theft or damage to such vehicles. 

PIA(Pay in Advance) Block Booking

Payment for PIA must be made on the date and at the start of your first booking. You must sign a PIA Block Booking Form upon arrival at each booking. To continue with PIA, payment is then required at the beginning of your last booking to guarantee any further booked slots. Any FREE hours allocated to you will be reset to zero without exception should no further booking be made. Furthermore, any FREE hours allocated are non-transferable and are capped at a maximum threshold of 3 hours. Once the threshold of 3 FREE hours is reached, these will then automatically be used as a FREE 3 hour rehearsal on your next booking. You must use your PIA hours and FREE Hours within 6 months from the date of your last booking otherwise, this offer will expire without notice. Please see Refund Policy.

 

CANCELLATION

 

Rehearsals and Music Tuition

We require a 24 hours cancellation notice prior to any booking which has been confirmed by Venombase either by our website, over the phone, on social media platforms, text or e-mail. Should less than 24 hours be given, then payment for that booking must be paid for in full by either Cash, Debit Card, Paypal or Bank Transfer. 

A late payment Interest charge of £5 will be added each week from the date of a booking should full payment not be cleared on the date of a booking. If you have purchased our PIA(Pay In Advance) block booking offer then we shall deduct how ever many hours you have booked for that booking. This includes any FREE Hours allocated to a booking but not the amount of FREE hours previously saved on your PIA block booking form. 

Recording and Artist Development Services

We require a 7 day cancellation notice prior to any booking which has been confirmed by Venombase either by our website, over the phone, on social media platforms, text or e-mail. Should less than 7 days be given, then payment for that booking must be paid for in full by either Cash, Debit Card, Paypal or Bank Transfer. 

A late payment Interest charge of £10 will be added each week from the date of a booking should full payment not be cleared on the date of a booking. If multiple days are booked, then we shall deduct how ever many hours that were booked on one day. Please see Refund Policy.

DAMAGES

If on entering our premises you notice any damage to equipment, walls, floors, fixtures and fittings, you must report such damage immediately or you may be charged the full cost for such repair. Any damage caused by yourself inside our premises including walls, floors and any fixtures or fittings must be paid for in full

within 7 days from the date of the damage occurring. Spillages must be reported immediately or a £25 cleaning charge will apply. 

MAS RECORDS

 

For Artists on the MAS Records Programme:

 

Your funded hours begin on the 1st day of each month and these may be carried over to other booked sessions which are then to be used before the last day of each month. Your funded hours will reset to zero at the end of every month and any funded hours accumulated and not used, before the end of each month, will become null and void. 

Funded hours may not be used in exchange or conjunction with any other of Venombase Studios offers or services excluding funded Rehearsal Hours: A minimum of 1 x funded hour must be used in conjunction with Venombase Studios Rehearsal Room Hire hours or Choice of Room service. e.g 1 - A minimum of 1 x funded hour can be combined with 1 x Choice of Room hour at its current hourly, package or offer price. e.g 2 - For a 3 Hour Rehearsal, you can use 2 x funded hours plus 1 x Choice of Room hour. e.g 3 - Use 2 x funded hours and pay for

1 x Rehearsal Room Hire hour at its current hourly, package or offer price. 

REFUND POLICY

Any payments made to Venombase are non-refundable unless unforeseen circumstances occur at Venombase. 

 

 

STORAGE 

 

FREE Storage is available however, Venombase shall not accept responsibility for any damage or theft of equipment that you store. Venombase therefore recommends that any equipment you store is fully insured by yourself for fire, theft and damage prior to storing. Venombase also recommends you label each piece of equipment with a Full Name, Artist/Band Name, and the person(s) who normally arranges bookings. If you cease to use Venombase then you must collect any equipment you have stored within 30 days from your last booking. 

INFORMATION

Your data is very important to us. Any details taken from you during a booking or through an enquiry will be used only for our records, to confirm your booking or respond to your enquiry. They will never be given or sold to third party companies. 

OPENING HOURS

ADDRESS

Monday-Sunday

9.00am-11.00pm

 

Unit 5A Castlefield Street, Shelton

Stoke on Trent, ST4 7AQ
 

Tel: 01782 281232

Mobile: 07881 750723

Email: info@venombase.com
 

FIND US

© Copyright VENOMBASE STUDIOS All Rights Reserved.

  • Facebook - Grey Circle
  • Twitter - Grey Circle
  • YouTube - Grey Circle
  • Instagram - Grey Circle